Wednesday, March 6

11:20 am - 11:50 am

A startup within a startup, the Global L&D team in Uber’s Community Operations is building a foundation for the standardized measurement of learning effectiveness. Learn how Uber approaches the challenge of measuring learning impact and take away strategies to frame and execute the learning effectiveness measurement.

You will learn:

  • How to identify and define key learning metrics
  • How to construct a framework for measuring all levels of learning
  • How to engage and align with regional partners to build capabilities and improve reporting

Ryan Sarpalius

Global Learning Technology & Operations Manager

About Ryan Sarpalius

Ryan Sarpalius is the Global Learning Technology & Operations Manager at Uber with more than 15 years of experience in L&D. Ryan currently leads the strategy for learning technology, process and measurement for Uber’s Community Operations organization. Ryan holds a B.S. in Psychology and a credential in Economics, Finance and Business Analytics from Harvard Business School.